Help Center

We will try to assist you with any issues or problems you may encounter. Here is a list of reference points for various departments with the credit union.

(Remember: we advise you do not leave personal information like account or card numbers) on any emails. if you leave a phone number or email, we will return your message as soon as possible.)

Deposit questions, including certificate rates and maturities, account balances, transfers, checks cleared, etc: 740-397-1136 (This information can also be obtained through our website's online banking feature ACCESS Online. A fee may apply for these service through the phone.)

Internet Banking, Bill Pay, E-statements:
	Call 740-397-1136 or Email

Loans:
	To apply, contact your nearest center or online.

Loans, for title questions, payment or tax questions:
	Sonya Todd 740-397-1136 ext. 104,

Loans, for past due or delinquent loans:
	Angie Diehl, 740-397-1136 ext. 117, Jackie Metzger, 740-397-1136 ext. 131, Tammy Lahmon, 740-397-1136 ext. 121,

Accounting, including incoming and outgoing wire transfers:
	Shanea Mantel, 740-397-1136 ext. 145,

Accounting, including accounts payable:
	Jamie Forster, 740-397-1136 ext. 137,

For Delaware Center:
	Larry Day, Manager, 740-363-8118,

For Loudonville Center:
	Lynette Piper, Manager, 567-203-5443,

For Utica Center:
	Kathy Robinson, Manager, 740-892-3323,