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Our Members Are Loving Free and Fast E-Statements
Over 1000 statements are delivered monthly through the safe and convenient e-statement service. Members receive an email notification on or near the first of each month notifying them that their monthly or quarterly statement is now available in an electronic format. The member can (at his or her leisure) log into a secure server to view, print or download the statement. There is also an archive of past statements for up to a year or more, so the member can retrieve past statements as well.
The service is free and safe. You are given a password intitially, and then you can change the password to use to retrieve your statement when you want. Safeguards are built into the system to preserve the integrity of your account.
Once you complete the Application for e-statement and return it to CES Credit Union, an email confirmation will be sent to you along with a password/passcode for you to use. (We advise that you go to the e-statement secure server website and change the password/passcode immediately to something you can remember.
Monthly, your notification that the e-statement is ready will be sent to you along with the link to the e-statement secure server website. if you encounter a problem, here are some link to help you....
Oops, I Forgot my Password (Enter your e-mail address to have your password mailed to you)
Resend a Statement (Click on "resend statement" and enter month and year needed)
Change Information (It's easy to change your email address or passwords here)
You may also contact us with problems or questions. We may request some verification in writing or in person to assure we are speaking to the accountholder. Our number is 888-397-1136 or you can email kscarberry@cescu.com and Katie or an associate can assist you.
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